Question 1

Where is my appointment?

Accepted Answer

Currently, the location of appointments are determined by the state you live in.

Kansas residents have the option of either a Telehealth appointment of an in-office appointment. 
Missouri residents are required by state regulations to have in-office appointments.

The office is located at:

Heartland Holistic Health
7700 Shawnee Mission Parkway #209
Overland Park, KS 66202

Question 2

What services do you offer?

Accepted Answer

Currently, we offer medication management, genetic testing, and treatment plans.

Question 3

How often will I have an appointment?

Accepted Answer

After your initial appointment, you will be scheduled for a second appointment in about three weeks (if you want genetic testing) in order to go over your genetic test results. Depending on your specific medication regimen you may follow up in 4-6 weeks, or up to 3 months. Patients on any form of controlled substances are seen a minimum of every 3 months of if a change in medication is made.

Question 4

How can I change the medication I am using?

Accepted Answer

Medications are only adjusted during office visits. If you feel you need a change in your medication, please contact the office to schedule an appointment.

Question 5

What is the late cancellation or no/show policy?

Accepted Answer

Due to the demand for appointments, we ask for 24 hours notice (M-F) or a $75 fee is assessed. As our office is not open on the weekends, notification on Sat or Sun for a Monday appointment would not count. This policy is strictly enforced in order to allow patients that need urgent care, to be able to receive it. Giving us 24 hours notice enables us to fill these slots and improve patient care for all our patients.

Question 6

How do I make a follow up appointment?

Accepted Answer

Your follow up appointment will most likely be scheduled at the end of your prior appointment. In the event this doesn't happen, you can contact the office by calling or messaging through the Spruce app.

Question 7

How can I communicate with the office?

Accepted Answer

We proudly use the Spruce Communications App. You will be send an invitation during your patient onboarding process and can message us through the app whenever.

MICHAEL DICKERSON

DNP, FNP-C

WANT TO KNOW MORE?

Frequent Questions

Check below to see some of the most common questions

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Get Started

WANT TO KNOW MORE?

Frequent Questions

Check below to see some of the most common questions

Call, Text or Fill Out this Form to Get Started

Call, Text or Fill Out this Form to
Get Started